Understanding Groups and Teams - Group Dynamics

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Understanding Groups


Exhibit 15–1 Examples of Formal Groups
Stages in Group Development
Exhibit 15–2 Stages of Group Development
Exhibit 15–3 Group Behavior Model
Work Group Behavior
Conditions Affecting Group Behavior
Group Structure
Role
Exhibit 15–4 Examples of Cards Used in the Asch Study
Exhibit 15–5 The Relationship Between Cohesiveness and Productivity
G roup Processes: Group Decision Making
Exhibit 15–6 Group versus Individual Decision Making
Exhibit 15–7 Techniques for Making More Creative Group Decisions
Group Processes: Conflict Management



Exhibit 15–9 Conflict-Management Techniques
Group Tasks and Group Effectiveness


What Is a Team?
Work Team

Types of Teams

Exhibit 15–10 Groups versus Teams
Types of Teams
Problem-solving Teams


Advantages of Using Teams


Exhibit 15–11 Characteristics of Effective Teams
Characteristics of Effective Teams

Current Challenges in Managing Teams

Managing Global Teams

Group Structure

Exhibit 15–12 Drawbacks and Benefits of Global Teams
Understanding Social Networks
Social Network

Terms to Know
group
forming
storming
norming
performing
adjourning
role
norms
groupthink
status
social loafing
group cohesiveness
conflict
traditional view of conflict
human relations view of conflict
interactionist view of conflict
functional conflicts
dysfunctional conflicts
task conflict
relationship conflict
process conflict
work teams
Terms to Know
problem-solving team
self-managed work team
cross-functional team
virtual team
social network structure